FAQs

Hi Lovely, 

We so happy to see you visit our website and find our products was catch your eyes! 

As new customers, we truly understand that you might have some questions. Here we will attached FAQs and hopefully it's help you find the answers. If you have any questions that not mentioned below, please don't hesitate contact our teams by IG (fast respond) or Email. 

 

 

 SHIPPING INFORMATION 

 

Country   Free Shipping orders over Flat Rates
AU  $99 AUD $12.95 AUD
ID Rp1,490,000 Rp350,000.00
US $149 USD $24.95 USD
NZ $149 NZD $36.95 NZD

 

Please don't hesitate to contact our team @Lilchic.club (IG) for other shipping country and the rates. 

Estimated delivery time is 14-28 business days after the payment has been made.

We do not accept rush orders. Depending on the manufactures and the popularity of the products, some products might be taking a bit longer. So, it's might make your shipping be delayed up to 14 business days. 

Please kindly understand that we can't process cancellation due to the delay.

We will try our best to delivered your products as soon as possible so you might expecting seperate packages from your order. 

LilChicClub wouldn't be responsible if customer provide wrong delivery address, so make sure you fill up the correct address.

LilChicClub wouldn't be responsible for the fault of delivery by courier and wouldn't offer reimbursement for the packages.

 

LilChicClub doesn't offer return and refund 

 

LilchicClub always double checked all the clothes before shipping to customers. 

Please make sure check the measurements before purchasing. 

Once purchased has been made, you won't be able to change the size or colour. 

 Please Note

Please allow 5-10% discrepancy in the products colour or texture shown due to lighting and monitor resolution. 

There might be 2-3cm differences in the measurements given depend on the elasticity of the material and the way measurement is taken.

 

Thank you for your understanding <3

 

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